# VendSoft Help Center

> Help center for VendSoft

## Get started

- [Initial account setup](https://help.vendsoft.com/en/articles/6946284-initial-account-setup.md)

## Machines and locations

- [Create a location](https://help.vendsoft.com/en/articles/6935118-create-a-location.md)
- [View, edit, or delete a location](https://help.vendsoft.com/en/articles/6939325-view-edit-or-delete-a-location.md)
- [Configure location commissions](https://help.vendsoft.com/en/articles/6939354-configure-location-commissions.md)
- [Set up tax types](https://help.vendsoft.com/en/articles/6941599-set-up-tax-types.md)
- [Locations Screen Overview](https://help.vendsoft.com/en/articles/6935108-locations-screen-overview.md)
- [Create, view, or edit a machine](https://help.vendsoft.com/en/articles/6939377-create-view-or-edit-a-machine.md)
- [Set up a machine planogram](https://help.vendsoft.com/en/articles/6940331-set-up-a-machine-planogram.md)
- [Copy a machine planogram](https://help.vendsoft.com/en/articles/6940425-copy-a-machine-planogram.md)
- [Assign a machine to a location](https://help.vendsoft.com/en/articles/6940931-assign-a-machine-to-a-location.md)
- [Predictions](https://help.vendsoft.com/en/articles/6940953-predictions.md)
- [Collect customer feedback with QR codes](https://help.vendsoft.com/en/articles/9767707-collect-customer-feedback-with-qr-codes.md)
- [View machine service history](https://help.vendsoft.com/en/articles/6940944-view-machine-service-history.md)
- [Machines screen overview](https://help.vendsoft.com/en/articles/6939360-machines-screen-overview.md)
- [Soda and snack](https://help.vendsoft.com/en/articles/6940458-soda-and-snack.md): Machine Types With Countable Products
- [Bulk machines](https://help.vendsoft.com/en/articles/6940523-bulk-machines.md)
- [Amusement machines](https://help.vendsoft.com/en/articles/6940436-amusement-machines.md)
- [Cash up front](https://help.vendsoft.com/en/articles/6940498-cash-up-front.md)
- [Coffee machines \(Telemetry\)](https://help.vendsoft.com/en/articles/12309909-coffee-machines-telemetry.md): This guide shows how to track cups, coffee, water, etc. in VendSoft and have stock levels update automatically from telemetry.

## Run your operations

- [Create a trip](https://help.vendsoft.com/en/articles/6940971-create-a-trip.md)
- [Use the VendSoft mobile app during trips](https://help.vendsoft.com/en/articles/7156631-use-the-vendsoft-mobile-app-during-trips.md)
- [How to use the VendSoft mobile app during your very first trip](https://help.vendsoft.com/en/articles/16002886-how-to-use-the-vendsoft-mobile-app-during-your-very-first-trip.md): When you’re visiting a machine for the first time, the mobile app works a little differently. Since VendSoft hasn’t yet established its inventory, so you’ll need to perform an initial inventory cou...
- [Create and manage routes](https://help.vendsoft.com/en/articles/6941331-create-and-manage-routes.md)
- [Manage truck inventory \(Pro feature\)](https://help.vendsoft.com/en/articles/13685242-manage-truck-inventory-pro-feature.md): VendSoft offers enhanced truck inventory management, making it easier to track and control products loaded onto service vehicles. Below is a quick guide on how it works.
- [Log machine maintenance](https://help.vendsoft.com/en/articles/6940957-log-machine-maintenance.md)
- [Track mileage for service trips](https://help.vendsoft.com/en/articles/6941437-track-mileage-for-service-trips.md)
- [Trips screen overview](https://help.vendsoft.com/en/articles/6940967-trips-screen-overview.md)
- [Print a service sheet](https://help.vendsoft.com/en/articles/6941006-print-a-service-sheet.md)
- [Prekitting](https://help.vendsoft.com/en/articles/6941022-prekitting.md): Prekitting helps you prepare in advance the products needed to service machines on a trip.
- [Enter trip results](https://help.vendsoft.com/en/articles/6941250-enter-trip-results.md)

## Track sales & inventory

- [Add and manage products in inventory](https://help.vendsoft.com/en/articles/6933480-add-and-manage-products-in-inventory.md)
- [Import products from a file](https://help.vendsoft.com/en/articles/6934632-import-products-from-a-file.md)
- [Adjust product quantity in inventory](https://help.vendsoft.com/en/articles/6934243-adjust-product-quantity-in-inventory.md)
- [Write off damaged or expired inventory](https://help.vendsoft.com/en/articles/6934276-write-off-damaged-or-expired-inventory.md)
- [View product stock levels across machines](https://help.vendsoft.com/en/articles/6934622-view-product-stock-levels-across-machines.md)
- [Reorder products](https://help.vendsoft.com/en/articles/6934677-reorder-products.md)
- [Track bulk products in inventory](https://help.vendsoft.com/en/articles/6934695-track-bulk-products-in-inventory.md)
- [Track product expiration dates](https://help.vendsoft.com/en/articles/11645976-track-product-expiration-dates.md)
- [Set up product types](https://help.vendsoft.com/en/articles/6941442-set-up-product-types.md)
- [Manage multiple warehouses \(Pro feature\)](https://help.vendsoft.com/en/articles/13684229-manage-multiple-warehouses-pro-feature.md): VendSoft allows you to manage your inventory more effectively by supporting multiple warehouses. This guide walks you through how to set up, view, update, and transfer stock between warehouses.
- [View product inventory history](https://help.vendsoft.com/en/articles/6934601-view-product-inventory-history.md)
- [Inventory screen overview](https://help.vendsoft.com/en/articles/6933349-inventory-screen-overview.md)
- [Record purchases](https://help.vendsoft.com/en/articles/6941368-record-purchases.md)
- [Create variety packs](https://help.vendsoft.com/en/articles/6946270-create-variety-packs.md)
- [Track business expenses](https://help.vendsoft.com/en/articles/6941403-track-business-expenses.md)
- [Add and manage suppliers](https://help.vendsoft.com/en/articles/6946267-add-and-manage-suppliers.md)

## Reporting and optimization

- [Analyze business performance with reports](https://help.vendsoft.com/en/articles/6946344-analyze-business-performance-with-reports.md)
- [VendSoft Power BI integration guide](https://help.vendsoft.com/en/articles/10430850-vendsoft-power-bi-integration-guide.md): Seamlessly integrate VendSoft with Power BI for real-time insights and interactive dashboards
- [Optimize a trip from the warehouse](https://help.vendsoft.com/en/articles/6940988-optimize-a-trip-from-the-warehouse.md)
- [Dashboard screen overview](https://help.vendsoft.com/en/articles/11476985-dashboard-screen-overview.md)

## Set up telemetry

- [Telemetry overview](https://help.vendsoft.com/en/articles/6946542-telemetry-overview.md)
- [Cantaloupe](https://help.vendsoft.com/en/articles/6946455-cantaloupe.md)
- [Nayax](https://help.vendsoft.com/en/articles/6946456-nayax.md)
- [NAMA VDI](https://help.vendsoft.com/en/articles/6959451-nama-vdi.md)
- [Where can I see the telemetry data in VendSoft?](https://help.vendsoft.com/en/articles/7887154-where-can-i-see-the-telemetry-data-in-vendsoft.md)
- [Column maps \(Cantaloupe\)](https://help.vendsoft.com/en/articles/7887374-column-maps-cantaloupe.md)
- [HaHa integration](https://help.vendsoft.com/en/articles/12277610-haha-integration.md)
- [Enabling DEX Data transmission for Cantaloupe machines](https://help.vendsoft.com/en/articles/13762018-enabling-dex-data-transmission-for-cantaloupe-machines.md)
- [How to configure telemetry credit card fees](https://help.vendsoft.com/en/articles/14639120-how-to-configure-telemetry-credit-card-fees.md): This guide explains how to set up credit card fees based on the telemetry providers you are using in VendSoft.
- [How to import sales from Micromart or Vendera](https://help.vendsoft.com/en/articles/14656001-how-to-import-sales-from-micromart-or-vendera.md): This guide explains how to import sales data from Micromart or Vendera into VendSoft.
- [Qingo integration](https://help.vendsoft.com/en/articles/15908019-qingo-integration.md): Learn how to connect your Qingo account to VendSoft.
- [Instant Systems / Cantaloupe Smart Stores](https://help.vendsoft.com/en/articles/16232957-instant-systems-cantaloupe-smart-stores.md): The Instant Systems integration allows VendSoft to automatically import machine telemetry data, including sales, inventory levels, and planograms.

## Account and security

- [Add and manage users](https://help.vendsoft.com/en/articles/6946275-add-and-manage-users.md)
- [Manage roles and permissions](https://help.vendsoft.com/en/articles/6946276-manage-roles-and-permissions.md)
- [Create custom fields](https://help.vendsoft.com/en/articles/6946273-create-custom-fields.md)
- [Security overview](https://help.vendsoft.com/en/articles/12538621-security-overview.md): How to Manage Your Security Settings: Change Password and Enable Two-Factor Authentication