To integrate VendSoft with any telemetry provider that supports the NAMA VDI protocol, please follow the steps below:
Step 1: Obtain Your VDI Customer ID
Navigate to the Profile screen within your VendSoft account.
Locate and note down your VDI Customer ID.
Step 2: Configure Your Telemetry Devices
Contact your telemetry provider's support team and request that they configure your devices to send DEX data to VendSoft. Ensure they use the NAMA VDI protocol and provide them with the following parameters:
VDI URL:
https://secure.vendsoft.com/vdi/reportVDI Customer ID:
<Your VDI Customer ID from the Profile screen>
Step 3: Trigger a Manual DEX Readout During Restocking
Important: After restocking your vending machine, you must manually trigger a DEX readout by pressing the designated button on the credit card reader.
This additional DEX readout is crucial because while DEX data is typically transmitted twice daily, a manual readout during restocking ensures that VendSoft receives the most up-to-date sales information, leading to more accurate sales calculations.