VendSoft imports successful cash and card sales from your TCN ourvend 2.0 account every 10 minutes.
Before connecting
Create your machines, products and planograms in VendSoft as usual. The TCN connection imports sales only; it does not create machines or products, or change your planograms, stock or fills.
Ask TCN for the App ID and App Key for your ourvend 2.0 account.
Activate the connection
In VendSoft, open Telemetry, choose Add provider, then TCN.
Send your App ID and App Key to VendSoft support through the in-app chat. Support validates and activates the connection for you.
Match each machine
In each VendSoft machine's settings, enter its TCN device ID as the Telemetry ID. Use the device ID from ourvend 2.0, rather than a serial number or the machine's name. Support can provide the list of unmatched device IDs, names, groups and addresses.
Each ID must belong to exactly one active machine in your VendSoft account. Sales wait until the machine matches. After you correct an ID, the waiting sales are imported on the next sync. Replaced or unused TCN devices can stay unmatched.
Map your products
Open Product Mapping and select TCN .VendSoft automatically matches exact product names and valid product barcodes to your existing products. For the remaining items, choose the corresponding VendSoft product and save the mapping. An item without a name may appear with its TCN product ID; support can help identify it.
Sales waiting for a product mapping are processed when the mapping is saved. Each sale follows the mapped product, so your VendSoft column numbers do not need to match TCN's slot numbers. The TCN slot is retained as the sale's selection.